For many workers, the anticipation of the annual performance review causes considerable anxiety. And, few things set us back on our heels more than a poor performance review, especially if you believe you've done a good job during the last year. The reaction to a negative session with your "boss" is usually disbelief followed by anger followed by depression. Here are a few things to think about before making a knee-jerk response you might ultimately regret.

• "So, this is how I'm appreciated?" you want to shout. Whoa, stop! Resist the urge to strike back or raise your defenses. When the review is completed, take a deep breath and ask for time to think objectively about what you have received. Carefully consider all the concerns that have been raised and whether they are justified.

• How bad is the review, really? Is your employer being overly critical, or is your perception of criticism actually a suggestion for expanding your knowledge or ability? Are the concerns objective or subjective?

• "I was blind-sided." If indeed you were caught off guard by a truly poor review and had no hint that your evaluation would be different than previous excellent ones, communication with your employer needs to be addressed. Suggest regular meetings to discuss your performance.

• I can't do anything right." Oh yes, you can. There's no time for a pity party. The important thing now is to acknowledge your weaknesses and take a positive approach to strengthen them. It takes courage to admit when we've fallen short of expectations, but look at this as a golden opportunity.

• Plan for success. Create a written plan that is sure to result in performance improvement. Encourage your employer to review it and make suggestions. As mentioned above, establish meeting times to track your progress and discuss concerns that either you or your employer have.

• Exceed expectations. By setting realistic goals, with realistic time lines and focusing on positive outcomes, you surely will improve. Keep a written journal of your progress.

• Something still isn't right. If you remain on the receiving end of a poor performance review and you believe it is unjust, remain calm but firm. Refuse to sign the evaluation. Create a rebuttal statement, keep a copy, and ask that the original be placed in your personnel file.

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